Privacy policy
This policy explains what information the One Stop Truck and Auto website may collect, how it is used, and what choices visitors have when contacting the shop online.
Effective now
This policy applies to the local One Stop Truck and Auto website and online inquiry forms. It is intended to explain, in plain language, what site information may be collected from visitors and how that information may be used by the shop.
When you fill out a service or parts inquiry form, the site may collect details you provide such as your name, phone number, email address, vehicle information, requested services or parts, and any notes you include.
That information is used to respond to your request, prepare quotes, confirm fitment, schedule service, or follow up about your inquiry.
When contact details are retained in the site database, the site stores one-way hashed versions of direct identifiers such as name, phone number, and email address rather than keeping those values in plain text.
The shop may use your submitted contact details to return your call, email you about a request, confirm appointment details, or answer questions related to your service, parts, wheels, tires, accessories, or custom build needs.
Your information is not sold through this website.
This site may use basic browser storage tools such as cookies or local storage for website functionality, interface preferences, analytics, and message or banner dismissal state.
Examples can include remembering whether a site notice has already been dismissed, understanding site traffic, or supporting future analytics and measurement tools.
The site may use embedded or third-party services such as maps, social links, analytics tools, form delivery services, hosting services, or email delivery systems. Those providers may process limited technical information such as browser type, approximate device or network information, and site activity required to deliver their service.
If analytics tools are added, this policy should be updated to reflect the exact provider in use.
Inquiry information may be retained for customer service, recordkeeping, scheduling, quoting, operational follow-up, and legal or business administration purposes as reasonably necessary.
You can choose not to submit online forms and instead contact the shop directly by phone. You may also manage cookies or site storage through your browser settings, though some site behaviors may be affected.
If you have questions about this privacy policy or how website inquiries are handled, contact One Stop Truck and Auto in Hickory, NC at (828) 325-4735.